According yo ACI the Ben Gurion airport came second in the world for airports with annual passenger traffic of 5-15 million
Airports Council International (ACI) announced last week the top performing airports in the Airport Service Quality Survey. In a press release ACI noted that Tel Aviv's Ben Gurion Airport came top in the Middle East region in the 2008 quality survey. The airport came second in the world for airports with annual passenger traffic of 5-15 million.
This is the second successive year in which Ben Gurion Airport has achieved these rankings. The survey directly examined passengers' immediate appraisal and assessments of 34 components, from check-in until reaching the departure gate. For several years Ben-Gurion Airport has been rated highon the list worldwide in various areas. Interviewing covers every day of the week and every month of the year to ensure coverage of all seasons and all peaks and troughs.
For the fourth year in a row, the top three performing airports in the world were in the Asia-Pacific Region, with Incheon International Airport in South Korea winning the coveted Best Airport Award. Passenger satisfaction with the new Terminal 3 promoted Singapore Changi Airport into 2nd place this year, with Hong Kong International Airport coming in at a close 3rd place.
The top performing airports in other regions were Zurich, Switzerland (Europe), Halifax, Canada (North America), Guayaquil, Ecuador (Latin America & Caribbean), Tel Aviv (Middle East) and George, South Africa (Africa). In the five categories based on annual-passenger traffic size, top honors went to Halifax (less than 5 million), Central Japan (Nagoya) (5-15 million), Taipei (15-25 million), Seoul Incheon (25-40 million) and Hong Kong (over 40 million). The top ranking airports for each category are listed at the end of this release.